PropNivo Connect · autonomous conversations

The AI that handles every customer conversation.

Connect captures leads, answers questions, runs outreach, books appointments, and resolves support — across phone, text, email, and chat, 24/7. It does the front-office work people used to, for any business, on any system.

Never quotes a price, books a paid job, or makes a promise without your OK.
via SMS · Zillow lead
ProspectIs the 2-bed on Grand still available?
ConnectIt is — $2,150/mo, available Aug 1. Want to see it? I have Thursday 5:30 or Saturday 11:00.
ProspectThursday works.
Tour booked · Thu 5:30 · added to your calendar auto
One product, built to grow

Every customer conversation, on every channel, in any business.

Connect is defined by four things that keep expanding — the channels it works, the jobs it does, the industries it serves, and the tools it plugs into. We add to each continuously; the product gets broader without you relearning it.

Axis 1 · Channels

Meets customers everywhere they reach you.

Voiceinbound & outbound calls
SMStwo-way texting
Emailthreaded replies
Web chaton your site
WhatsApp& messaging apps
MarketplacesZillow, portals, social

+ new channels added over time — one inbox, one AI, every thread.

Axis 2 · Use cases

Every conversation a person used to handle.

Turn on the jobs you need. Each one runs autonomously and hands you only what needs a decision.

Lead capture

Answers every inquiry in seconds, across all channels — no lead lost.

Qualification

Asks the right questions, scores fit, and routes only real prospects to you.

Marketing & outreach

Runs promotions, renewals, waitlists, and re-engagement campaigns.

Scheduling

Books tours, visits, and appointments — confirms, reminds, reschedules.

Customer support

Answers questions from your own policies, hours, and knowledge base.

Follow-up & win-back

Chases no-shows, reactivates cold leads, and closes open loops.

Reviews & reputation

Asks happy customers for reviews at the right moment; flags unhappy ones.

+ more, always
Axis 3 · Industries

Built to work in any business.

Connect learns your facts, your policies, and your voice — so it fits the way your business actually talks. Property is where we started; it's one of many.

Property & real estate

Leasing, resident support, tours, renewals, HOA member questions.

Home & field services

Booking, dispatch windows, quotes, follow-ups for trades & repair.

Health & wellness

Appointment scheduling, reminders, intake, and rebooking for clinics.

Professional services

Intake, qualification, and consult booking for firms & agencies.

Hospitality & local

Reservations, inquiries, and guest support for local businesses.

+ your industry

Same product, new playbook — adding an industry is configuration, not a rebuild.

How it works

It understands, decides, and acts — then knows when to ask.

Grounded only in the facts and policies you give it. It never invents an answer, and never commits you without a check.

01 · understand

It reads the message

On any channel, in the customer's language — and pulls the context from your knowledge and records.

02 · decide

It works out the answer

From your facts and policies only. If it doesn't know, it asks you — it never guesses.

03 · act

It replies & acts

Answers, qualifies, books, or follows up — logged in full, with a human handoff a tap away.

The gate: a price quote, a paid booking, or a commitment waits for your one tap — until you graduate that job to full autopilot.
Safe to let it run

Confident answers you can trust.

Facts only

Answers from your knowledge base — missing info defers to you, never invented.

Compliance guardrails

Fair-housing, quiet-hours, and disclosure rules checked on every message.

You approve commitments

Quotes, paid bookings, and promises wait for your one tap.

Full transcript & handoff

Every conversation logged; a human can step in at any moment.

Axis 4 · Integrations

Plugs into what you already run.

No migration. Connect works alongside your existing stack and syncs both ways.

CRMleads & contacts
Calendaravailability
Helpdesktickets
Vertical softwarePMS, EHR, FSM
Paymentsdeposits & invoices
Marketingads & email

Connectors added continuously — or use email & SMS forwarding to start with zero setup.

Never miss a lead

Answered in seconds, 24/7 — even at 2am.

Book more, chase less

Qualifies and schedules without your staff.

A front office, no payroll

One AI does what a team of reps did.

On-brand, on-policy

Grounded in your facts, checked for compliance.

Put your conversations on autopilot.

Free to start. Works with your current tools. You approve what matters.

Start free